Last updated: March 17, 2026
Refund Policy
We stand behind our products with a 30-day money-back guarantee.
30-Day Money-Back Guarantee
If you're not completely satisfied with your purchase for any reason, contact us within 30 days of your purchase date and we will issue a full refund, no questions asked.
How to Request a Refund
- 1
Email us at support@phlebotomyskills.com
Use the subject line: "Refund Request — [your order number]"
- 2
Include your order number or email used at checkout
You can find your order number in the confirmation email from Stripe.
- 3
Receive your refund within 2 business days
We process refunds quickly. Your bank may take 3–5 additional business days to post the credit.
Refund Eligibility
Eligible for Refund
- ✓Any product within 30 days of purchase
- ✓Duplicate purchases
- ✓Technical issues preventing access
- ✓Accidental purchase of wrong tier
Not Eligible
- ✗Requests after 30 days from purchase
- ✗Abuse of the refund policy (repeated purchases + refunds)
Frequently Asked Questions
Will I lose access immediately after requesting a refund?
Access to your purchased materials will be removed once the refund is processed.
Will the refund go back to my original payment method?
Yes. Refunds are returned to the original payment method used at checkout via Stripe.
I passed my exam. Can I still get a refund?
Congrats on passing! Our refund policy applies regardless. You have 30 days from purchase to request a refund.
Need a refund now?
We typically respond within a few hours on business days.