Terms of Service

1. Acceptance of Terms

By accessing or using PhlebotomySkills.com ("the Site"), you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use this site.

2. Description of Services

PhlebotomySkills.com provides digital educational materials for phlebotomy certification preparation, including study guides (ebooks), practice exams, flashcards, and supplementary learning tools. All products are for personal, non-commercial educational use only.

3. Purchases & Digital Products

• ›All sales are final unless covered by our 30-day money-back guarantee (see Refund Policy).
• ›Digital products are delivered immediately after successful payment.
• ›You are granted a personal, non-transferable license to use purchased materials.
• ›Sharing, reselling, or redistributing purchased materials is strictly prohibited.

4. Intellectual Property

All content on PhlebotomySkills.com — including text, graphics, question banks, explanations, design elements, and code — is the exclusive property of PhlebotomySkills.com and protected by copyright law. You may not reproduce, distribute, or create derivative works from our content without written permission.

5. Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately at support@phlebotomyskills.com if you suspect unauthorized access.

6. Medical & Educational Disclaimer

We are not affiliated with or endorsed by the American Society for Clinical Pathology (ASCP) or any other certifying body. Always verify current exam content at ascp.org/boc.

7. Limitation of Liability

To the maximum extent permitted by law, PhlebotomySkills.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to exam failure, lost income, or data loss. Our total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

8. Prohibited Uses

You agree not to:

• ›Share login credentials or purchased content with others
• ›Attempt to reverse-engineer, scrape, or copy our question bank or content
• ›Use our platform for commercial tutoring or resale without written permission
• ›Misrepresent our content as official ASCP study materials

9. DMCA & Copyright Infringement

PhlebotomySkills.com respects intellectual property rights. If you believe content on this site infringes your copyright, please send a written notice to our designated DMCA agent at legal@phlebotomyskills.com with: (1) identification of the copyrighted work claimed to be infringed; (2) identification of the material on our site claimed to be infringing with sufficient information for us to locate it; (3) your contact information; (4) a statement that you have a good faith belief the use is not authorized; and (5) a statement that the information is accurate and, under penalty of perjury, that you are authorized to act on behalf of the copyright owner. We will respond to valid DMCA notices in accordance with 17 U.S.C. § 512.

10. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association Consumer Arbitration Rules, conducted in Texas, except where prohibited by applicable law. You may opt out of arbitration by emailing legal@phlebotomyskills.com within 30 days of first accepting these Terms.

11. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the site after changes constitutes acceptance. Material changes will be communicated via email to registered users.

12. Contact

Questions? Email legal@phlebotomyskills.com or visit our contact page.