Skip to content

Home / Refund / Request

Request a refund (Pass Guarantee).

Eligibility: completed a 100-question simulator at 75 percent or higher, sat the actual NHA CPT or ASCP PBT within 90 days of purchase, and failed. Submit the documentation below and we will process within 5 business days.

Retired plans keep the terms shown at purchase. Contact support if you are unsure which plan you bought.

Must be 75 or higher to qualify. We verify this against your account.

By submitting you confirm the information is accurate. False claims will be denied and may suspend your account.